But Wolverine’s adoption of Nonprofit Cloud — a CRM for nonprofits — enables the company to manage recruitment, training and licensing all within the Salesforce.org platform, and all data to be stored in one place. The recruitment and training processes that used to take five Wolverine agents now take two. And the foster home licensing process? It now takes seven months.
“In case management, there is now a 50% reduction in time due to all information being in one place and not needing to duplicate efforts,” said Matthew Wollack, vice president of strategic development for Wolverine Human Services. “We’ve never seen anything like this in this industry. We haven’t had the ability to afford this type of technology or customize things of this nature.” Until now.